Privacy Policy

This site ensures your information is secure, protecting you and your information under our control. We use digital security certificates to protect data transfer between you and the internet.

Supplemental Information

This site supplements the information that you provide with information that is received from third parties (such as from credit bureaus).

Our credit union's mobile application may need to access information collected from your contact list during the use of the Bill Pay feature. person to person payments and/or mobile lending. This information is used to prepopulate forms when adding a contact in Bill Pay for the purpose of sending payments to people and businesses you know and trust. You will be prompted by our application before granting this permission, and may still use the Bill Pay feature without allowing access to your contact list. This information is not shared with any third party or used for any other purposes. To turn off this permission at any time, go to your app Settings on your device, and turn off the permission for Contacts by selecting "Don't allow"

Children's Guideline

Afena does NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent
Afena does NOT collect personally identifiable offline contact information without prior parental consent
Afena does NOT distribute to third parties any personally identifiable information with out prior parental consent
Afena does NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent
Afena does NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Correct/Update

This site gives users the following options for changing and modifying information previously provided. You may send mail to the following postal address:

Afena Federal Credit Union
935 N Baldwin Ave.
Marion, IN 46952

You may call a customer service representative at 765-664-8089.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Afena Federal Credit Union
935 N Baldwin Ave.
Marion, IN 46952
memberservice@afenafcu.org

When you give us your contact information, Afena Federal Credit Union, may contact you using that information and may keep that information on file or use this information to authenticate your identity electronically.

Your Right To Manage Your Online Digital Access

At Afena Federal Credit Union, we prioritize your privacy and are dedicated to assisting you throughout this process. Should you decide to discontinue using our online services, you have the right to request the deletion of your digital banking account access to your online personal finance profile.
(To Learn More, Click Here)

Privacy Policy | View Privacy Policy as PDF

Last Revised: 12/2015

FACTS	WHAT DOES AFENA FEDERAL CREDIT UNION DO WITH YouR PERSONAL INFORMATION?
WHY?	Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.
WHAT?	The types of personal information We collect and share depend on the product or service You have with us. This information can include: Social Security number and income account balances and payment history transaction history and credit card or other debt When You are no longer Our member, We continue to share Your information as described in this notice.
HOW?	All financial companies need to share customers' personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers' personal information, the reasons Afena Federal Credit Union chooses to share; and whether You can limit this sharing.

Reasons We can share Your personal information.	Does the Credit Union share?	Can You limit this sharing?
For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus.	Yes	No
For Our marketing purposes – To offer Our products and services to You.	Yes	No
For joint marketing with other financial companies	Yes	No
For Our affiliates' everyday business purposes – information about Your transactions and experiences.	No	We Don't Share
For Our affiliates' everyday business purposes – information about Your creditworthiness.	No	We Don't Share
For nonaffiliates to market You	No	We Don't Share

Questions?	Call (765) 664-8089

What We Do
How does Afena Federal Credit Union protect my personal information?	To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Afena Federal Credit Union collect my personal information?	We collect Your personal information, for example, when You: Open an account or apply for a loan pay Your bills or use Your credit or debit card make deposits or withdrawals from Your account We also collect Your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?	Federal law gives You the right to limit only: Sharing for affiliates' everyday business purposes - information about Your creditworthiness Affiliates from using Your information to market You Sharing for non affiliates to market You State laws and individual companies may give You additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Afena Federal Credit Union has no affiliates.
Nonaffiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Afena Federal Credit Union does not share with non-affiliates so that they can market to You.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products and services to You. Our joint marketing partners include financial services and insurance companies.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Afena Federal Credit Union has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

Afena Federal Credit Union does not share with non-affiliates so that they can market to You.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products and services to You.

Our joint marketing partners include financial services and insurance companies.